Privacy Policy

Last updated: December 2024

1. Introduction

777 INDUSTRIES ("we", "our", "us") is committed to protecting the privacy of users of the GetAIReply service. This privacy policy explains how we collect, use, store and protect your personal data.

2. Data Controller

The data controller is 777 INDUSTRIES, SAS with a capital of 1,00 €, registered at 10 rue de Penthièvre, 75008 Paris, France.

Contact: privacy@getaireply.eu

3. Data Collected

We collect the following data:

  • Account data: email address, name, company name
  • Usage data: customer reviews submitted for analysis, generated responses
  • Technical data: IP address, browser type, pages visited
  • Payment data: processed securely by our payment provider (Stripe)

4. Purpose of Processing

Your data is used to:

  • Provide the AI response generation service
  • Manage your account and subscriptions
  • Improve our services
  • Send service communications (no commercial prospecting without consent)
  • Comply with our legal obligations

5. Legal Basis

Data processing is based on:

  • Contract performance (service provision)
  • Legitimate interest (service improvement)
  • Consent (marketing communications)
  • Legal obligation (accounting, taxation)

6. Data Storage

Your data is stored on servers located in the European Union (France, Germany). We use Mistral AI, a French artificial intelligence, to guarantee that your data never leaves Europe.

Data retention period:

  • Account data: duration of the account + 3 years
  • Generated reviews/responses: 12 months
  • Connection logs: 12 months

7. Your Rights

In accordance with GDPR, you have the right to:

  • Access: obtain a copy of your data
  • Rectification: correct inaccurate data
  • Erasure: request deletion of your data
  • Portability: receive your data in a structured format
  • Opposition: object to certain processing
  • Limitation: request restricted processing

To exercise these rights, contact us at: privacy@getaireply.eu

8. Cookies

We use strictly necessary cookies for the operation of the service. No advertising or tracking cookies are used without your consent.

9. Data Security

We implement appropriate technical and organizational measures to protect your data: encryption, secure access, regular audits.

10. Contact and Complaints

For any questions: privacy@getaireply.eu

You can also lodge a complaint with the CNIL (French Data Protection Authority): www.cnil.fr